Testimonials from our Paw Pals Family!
Paw Pals is a top-rated Pet Care Facility serving Rockland County, NY. Since opening our doors, we have thousands of happy clients and pets that we call our Paw Pals family. See what some of our clients have to say about us below!
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★★★★★
Paw Pals has been the absolute best. My dog Korra is super high energy. The girls that walk her take such good care of her. They always leave me the detailed updates/ report cards about their visits with her. The portal is super easy to use in case I need to adjust something with Korra's schedule too. In the event that I have to call, Amanda always makes sure that Korra is taken care of. She's always so patient, no matter how many times I call lol. I'm extremely grateful to everyone there because I know Korra is in great hands.
- Yahaira M.
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★★★★★
Our dog is a "challenging" dog....highly anxious and sometimes downright nasty! We were concerned when we had to board her due to an illness in our family, but Paw Pals did an outstanding job of taking care of her. The facility is new and clean. The staff are friendly, helpful, and all lovers of the dogs. We will use Paw Pals again when we have the need, and we are very grateful for the service they supplied, especially the daily "report card" emails.
- Brian D.
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★★★★★
Paw Pals provided excellent care for Nala while I was away! Given that she's a working line German Shepherd, I was worried about meeting her mental and physical activity needs during boarding. However, Paw Pals kept her active, engaged, and stimulated with walks, puzzles, and playtime. Brittanie was incredibly responsive and reassuring when I checked in, even sending extra photos for my peace of mind. They continuously refine and improve their practices to be inclusive of all types of dogs, from their daycare program and individual enrichment activities to on-site training and even micro groups for selective dogs. Their commitment to providing tailored care that meets each dog's unique needs sets them apart from the rest. Thank you Paw Pals!
- Jaclyn P.
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★★★★★
Paw pals exceeded our expectations! This was our first experience boarding our extremely nervous dog and the entire staff took such good care of our dog and our family! They sent two report cards a day with a written and picture update and made us feel so at ease while we were away on our vacation. Our family would highly recommend paw pals to anyone looking for care for their dog!! We will absolutely be using them again in the future and appreciate all the love and care that they put into caring for animals!
- Lesley E.
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★★★★★
I can’t possibly say enough about Paw Pals!! It’s truly the best thing that ever happened to our dog!! We’ve been sending our deaf dog Ghost to daycare at Paw Pals 2-4x/week since December 2020 and he absolutely LOVES IT. The staff at Paw Pals are the absolute best, they make you and your dog feel so well taken care of and so valued, sending pictures daily of Ghost playing and practicing tricks with them. They all love him so much and we couldn’t ask for better people to be taking care of our babe! I recommend Paw Pals to EVERYONE in Rockland County!!
- Jessyka & Mike K.
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★★★★★
I can’t say enough good things about Paw Pals!! My dog Oreo is very skittish and shy, and the whole team has worked with us to make sure she’s happy and comfortable. We have been sending Oreo to daycare for over 2 years now and Paw Pals is the only place we’d trust to send her to. I completely recommend Paw Pals. Here’s a beautiful picture taken there. Look at that happy face, it says it all!!
- Christine D.
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★★★★★
The Paw Pal crew has been taking care of my dog for about a year now. The pictures they send me, the positive comments and the responsibility of every Walker has made me comfortable and confident that my dog is in good hands. They never cancel on me. They try to use the same walkers, too! Thank you Paw Pals for being trustworthy & responsible.
- Kimmy A
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★★★★★
Paw Pals has been an integral part of our family. As a working dog-mom, having a great team of dog walkers has made a huge difference in our lives. The team of Paw Pals walkers are punctual, professional and very caring. They give us daily updates as to the puppies adventures and are sure show our dogs lots of love and affection when we can’t. We have also boarded our pets during a one week vacation, where we get plenty of updates and pics. From the looks of it, our dogs had a great time exploring their new ‘digs’ while we were away. We love this company and will be customers for life.
- Natalie T.
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★★★★★
The team at paw pals is very kind, compassionate, & caring. I went on vacation for a few days and they would send me pictures of my Ellie having a good time with other pups, bed time photos in her room, and bath time photos. It gave me real peace of mind knowing Ellie was having fun. The groomer Stephanie is so good with Ellie when I mention her name to Ellie she gets all excited to come see her and get bath and nails done! Nice clean facility, they answers the phone, emails, and text messages for all your concerns. I highly recommend them.
- John D.